Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here. [PDF ]
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers find the desktop computer fast and quiet, with one mentioning it's easy to use. They appreciate its good quality and consider it a great value for the price.
Customers appreciate that the desktop computer is very quiet.
"I like the fact that this computer is much quieter than my old computer. However, the computer took a fair amount of time to get set up...." Read more
"...Besides that, it's a good computer, very quiet and good processor speed too." Read more
"Quick, quiet, produces almost no heat!" Read more
3 customers mention "Value for money"3 positive0 negative
Customers find the desktop computer offers good value for money.
"Great deal. Machine is working fine so far." Read more
"Great deal, runs most steam games with maxed settings" Read more
This unit is fast and, so far, dependable. Requires a stronger wifi signal than another unit sitting right next to it, but this was easily fixed with a $40 booster. Dell's tech support is first rate! Customer care was on the scene within two days to replace the wifi card, but that wasn't the problem, after all. Love the Windows 10. Seller was first rate, too.
I like the fact that this computer is much quieter than my old computer. However, the computer took a fair amount of time to get set up. McAfee virus protection was already operational when I received the computer. I already have a subscription to Norton and didn't want to have to pay for McAfee, too. It was very difficult to remove the McAfee program. Dell should include an easy way to get rid of McAfee for those that don't want it. Also the network adapter in the computer failed after only a week so I spent $20 on Amazon to buy a new adapter that works much better than the one that come with the computer.
The only issue I'm having w/ this computer is the wifi onboard controller which does not connect to "802.11n" networks. Besides that, it's a good computer, very quiet and good processor speed too.
Brand new computer, came with Windows 10 installed. Freezes up each time it hibernates. Contacted Dell for support by email. Took four days to respond, then told me what to do to avoid freezing -- didn't work. Contacted them again, and requested support by email a couple of days ago, still have not heard back from them. Shut off hibernation to avoid freezes. One would expect a high end computer right out of the box would work. Online inquiries suggest that this is a known problem that Dell should be addressing.
So far so good, but heads up the wireless card only works on 2.4 Gz networks. A bit of a let down. Also, Dell customer support (India) was NOT very good. They tried to charge me $200+ for software support to research this. Hardware B; Support D-.